How can I initiate a return or exchange?

To initiate a return or exchange, please visit our returns portal here to start the returns process.

Some tips for returns...

Before returning an item to us, check out the product to ensure it's in its original condition. Our Quality Assurance Team may deny your request if the item is damaged. You can read more about the T's & C's within our Returns Policy.

We strongly recommend using satchels with tracking as this is the only way we can check on your return's status.


*Refunds are only offered in the case of a manufacturing fault.

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